ConversationsConsumer affairs What’s the worst company you’ve ever dealt with?
Ask our consumer champion anything In her weekly column for the Guardian, Anna Tims solves readers consumer problems – ranging from the devastating to the ridiculous.
She’ll be online at 3pm to answer your questions and share her wisdom Sign in or sign up to post your question LIVE Updated 15h ago Guardian moderators (now); Anna Tims (from 3pm) Tue 22 Sep 2026 08.00 BSTLast modified on Tue 22 Sep 2026 08.02 BST Share Key events 19m ago Welcome to the conversation Anna Tims, the Guardian’s consumer champion.
Composite: Guardian Anna Tims, the Guardian’s consumer champion.
Composite: Guardian Key events 19m ago Welcome to the conversation Each week Anna Tims helps Guardian readers deal with consumer issues that can range from mildly annoying to utterly life-wrecking.
Anna will be joining us online at 3pm BST.
Ask her anything about what she’s learned over the past few years, from the best and worst companies she’s dealt with, to the most unlikely and difficult issues she’s helped Guardian readers face.
Sign in or sign up to post your question.
In the meantime here are some of her recent columns.
